Support

Get help with Yarnie

Find help with Yarnie, follow or generate a yarn craft pattern, purchases when offered, and app settings.

Getting started

To follow or generate a yarn craft pattern, begin with craft type, yarn, hook or needle, size, gauge, skill level, and project goal. Review the result against gauge, stitch count, yarn weight, fit, saved patterns, and progress before acting on it.

Install the latest app version.
Check your connection for online features.
Restart the app if a screen does not refresh.

Purchases and subscriptions

If Yarnie offers a purchase, trial, or subscription, billing and refunds are managed by the store account used to complete it.

Use Restore Purchases after reinstalling.
Use your store account for billing changes.
Contact support if access does not refresh.

Contact support

Include your device model, app version, country, and the exact screen where the issue happened.

Screenshots help support reproduce visual issues.
Do not send payment card details.
Mention whether the issue is on iOS or Android.

Contact

Need a human?

Email support@fbappstudio.com with your device, app version, and what you were trying to do.

What is Yarnie?

Yarnie is a crochet and knitting helper app for crocheters and knitters who want practical project help.

Where can I download Yarnie?

Use the official App Store or Google Play link on this website. Availability can vary by country and device.

How do I get support?

Visit the support page or email support@fbappstudio.com.